Frequently asked questions
What is the return policy?
You have 30 days from the date your order arrives to let us know you'd like to return it. Items must be unworn, unused and in their original condition with tags attached. Full details are in our Refund Policy.
How do I start a return?
Email support@bellisaboutique.com with your order number and the item(s) you'd like to return, and we'll guide you through the next steps. Please don't send anything back before contacting us first.
When will I get my order?
Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 3–10 working days, so estimated total delivery is 4–12 business days. You'll receive an email with tracking once your order ships.
Do you ship outside the UK?
Not at the moment. We currently deliver to addresses within the United Kingdom only.
How much does shipping cost?
Shipping is free on all UK orders, with tracking. See our Shipping Policy for details.